FAQs
Do you ship internationally?
Yes, we ship to all countries worldwide.
How much is the shipping fees?
Free shipping all products for a limited time!
How long before i can receive my order?
Please expect to receive your order within 10 - 20 baseness days.
How can i check the status of my order?
Check the 'Track My Order' page.
What forms of payments do you accept?
Apple Pay, Visa, Mastercard, American Express, Mada and PayPal.
My items arrived damaged, what should i do?
Please contact us immediately, within 48 hours of reviving the order, at SpacesSaudi98@gmail.com - Please provide us with your order number and photos of the damaged products.
I received incorrect item/s. What should i do?
Please contact us immediately, within 48 hours of reviving the order, at SpacesSaudi98@gmail.com - Please provide us with your order number along with a photo of the incorrect item you received.
I put the wrong email address on my order, please help!
Please be careful when entering your shipping address, The URBNTEES team will not be responsible for orders sent to the incorrect delivery address provided by the costumer.
What is the return policy?
Our policy last 30 days. If 30 days have gone by since the date of your order was delivered, unfortunately we cant offer you you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.